Return & Exchange Policy

At S&G Trading, we take great care in preparing and inspecting every item before it is shipped. Due to the nature of our products, we do not accept returns, exchanges, or refunds for any reason, including change of mind, incorrect orders, or dissatisfaction with the item. Please review your order carefully before completing your purchase. If you receive an item that is damaged or defective, please contact us within 48 hours of delivery so we can assist you.

Terms & Conditions

Last Updated: 12/11/25

All orders from SG Trading Card are shipped quickly and securely from Texas to all U.S. states.

Processing Time

Most orders ship within:

1 to 2 business days (Mon–Fri)

Preorders ship on or shortly after their official release date.

Shipping Methods

We ship via:

USPS First Class

USPS Priority Mail

UPS Ground (for larger orders)

A tracking number is emailed once your order ships.

Shipping Costs

Shipping rates are calculated at checkout based on:

Weight

Shipping speed

Destination

Free shipping promotions may apply.

Lost or Stolen Packages

Once a package is scanned by USPS or UPS, the carrier is responsible for delivery.

If your order is:

Marked delivered but missing: contact the carrier to start a claim.

Returned due to incorrect address: reshipment costs may apply.

We handle lost-package cases individually but cannot guarantee replacement.

Damaged Shipments

If your order arrives damaged:

Email support@sgtradingcard.com

Include photos of the item and packaging

We will replace the item or refund you if a replacement is unavailable.

RETURN POLICY

Last Updated: 12/11/25

SG Trading Card maintains a strict final sale policy to protect the integrity and value of collectible products.

We do not accept returns for any reason other than damage or incorrect items.

No Returns on Sealed Products or Singles

We do not accept returns or exchanges on:

Sealed trading card products

Booster packs, boxes, and tins

Singles

Accessories

Preorders

Mystery items or random lots

Any opened or unsealed product

Clearance or final sale products

All purchases are final once submitted.

Damaged or Incorrect Items

If you receive a damaged product or the wrong item, contact us within 3 days of delivery.

Email us at sgtradingcard@gmail.com

with:

Order number

Photos of the item

Photos of the packaging

A brief description of the issue

If approved, we will replace the item or issue a refund if replacement inventory is unavailable.

Cancellations

Orders may only be cancelled before they ship.

Once shipped, all sales are final.

Privacy Policy

By using our Site, you agree to the terms below.

Information We Collect

1. Information You Provide

When placing an order or contacting us, you may provide:

Name

Email address

Shipping and billing address

Payment details (processed securely; we do not store full card numbers)

Order information

2. Automatically Collected Information

We use cookies and similar technologies to collect:

IP address

Browser/device type

Pages visited

Time spent on the Site

Interaction data

3. Third-Party Cookies (Required for Google Customer Reviews)

Our Site uses services including Google Analytics, Google Shopping, and Google Customer Reviews.

These services may place and read cookies or use web beacons to collect information about:

Your interactions with our Site

Transaction details

Device/browser identifiers

You may manage cookie preferences through your browser settings.

Google Customer Reviews

We participate in Google Customer Reviews, which may offer you an email survey after your purchase.

If you consent at checkout, we may share the following with Google solely to deliver the survey:

Order number

Order date

Items purchased

Total order amount

Email address

Shipping country

Google handles this data under the Google Privacy Policy.

How We Use Your Information

We use information to:

Process and ship orders

Respond to customer inquiries

Detect and prevent fraud

Improve Site performance

Display ratings via Google programs

Send optional Customer Reviews survey invitations (only with consent)

How We Protect Your Information

We use SSL encryption, secure payment processors, and access controls to safeguard your data.

Sharing Your Information

We only share data when necessary:

Payment processors

Shipping carriers

Google Customer Reviews (with consent)

Analytics providers

Law enforcement when required

We do not sell customer information.

Your Choices

You may decline Customer Reviews survey requests.

You may disable cookies in your browser.

You may request edits or deletion of your personal data.

For privacy questions or requests, email:

support@sgtradingcard.com